Frequently asked questions

• I have a query on an invoice. Who should I contact?
• I have placed an order with you and want to know when the delivery and installation will take place.
• How can I find out when our next service visit is?

I have a query on an invoice. Who should I contact?

You should call a member of your dedicated branch team and they will be able to resolve your query. Click here for branch locations. Or you can call our Divisional Head Office at 1-888-368-8060 and someone will be able to assist you.

I have placed an order with you and want to know when the delivery and installation will take place.

You should call a member of your dedicated branch team and they will be able to resolve your query. Click here for branch locations. Or you can call our Divisional Head Office at 1-888-368-8060 and someone will be able to assist you.

How can I find out when our next service visit is?

Call us 1-888-368-8060 and speak to a member our team. Please have your account and contract number at hand. In the near future we will be launching a new website for our customers where they can view service history as well as when the next visits are due.

• What products and services does Ambius provide?
• We are a small organization interested in indoor plants. Does Ambius only look after large companies?
• I would like to meet with one of the Ambius team to discuss interior landscaping for my organization. Who do I speak to?
• I’m interested in Replica Flowers. What is the pricing and how can I buy?
• Why don’t you have any prices on your website?
• What kind of service would Ambius deliver?
• What products and services does Ambius provide?

As well as supplying and maintaining interior plants, we also offer holiday decorations, decorative wall art, replica plants, blooming displays, as well as ambient scenting, which our clients use for odor remediation and scent marketing. Take a look at our online catalog of products to get some inspiration.

We are a small organization interested in indoor plants. Does Ambius only work with large companies?

Not at all. We have a very varied client list that ranges from small offices to large hotels and shopping centers. We can provide and maintain anything from a single planted desk bowl right up to huge palm trees. Our design consultants will discuss what is right for you and your space.

I would like to meet with one of the Ambius team to discuss interior landscaping for my organization. Who do I speak to?

You should call a member of your dedicated branch team and they will be able to resolve your query. Click here for branch locations. Or you can call our Divisional Head Office at 1-888-368-8060 and someone will be able to assist you.

I’m interested in Replica Flowers. What is the pricing and how can I buy?

Please call a member of your dedicated branch team and they will be able to resolve your query. Click here for branch locations. Or you can call our Divisional Head Office at 1-888-368-8060 and someone will be able to assist you. If the design you’ve seen is on the website they can give you a price over the phone. If you’re after something more custom then we will pass your details to one of our consultants to discuss your requirements. If you’re happy to proceed we will ask you to sign an agreement for the price and you’ll be issued an invoice. It’s that simple

Why don’t you have any prices on your website?

The reason is very simple. Our products and services are custom to you. If it’s live planting you require then the price depends on the container you choose, the color and finish, the plant, the service frequency. Our design consultants will work with you to ensure you are happy with both design and costs.

What kind of service would Ambius deliver?

Ambius is global organization, but we service locally. We not only offer design solutions to enhance the business environment but the service we offer is second to none. Our team will ensure that your space is always looking vibrant. During the holidays we will install and collect your decorations smoothly so you don’t have to worry about it. During the rest of the year we will ensure your plants are always looking lively, your flowers brighten your reception desk and your ambient scenting welcomes people into your building.

We work on approximately 13-17 visits per year or as when required to ensure our promise is fulfilled.